Writing Professional Business Emails

🎯 Goal: Student can write professional business emails using passive voice and formal language structures

📐 Passive Voice in Formal Writing

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#business emails#formal writing#professional communication

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🎯 Click hotspots to explore vocabulary in context

Let's talk about business emails before we dive in. I'm curious how you handle your inbox every day.

“How many work emails do you usually get in a day, and how do you feel about that number?”

“In your opinion, what makes an email sound truly professional?”

“Have you ever sent an email and immediately wished you could take it back? What happened?”

“If a client sent you an urgent inquiry at midnight, would you reply right away or wait? Why?”

“Do you prefer writing emails or making phone calls at work? What's the reason?”

Fresh topic questions — none repeat until you have seen them all

🎲 Speaking Activity 1

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Problem Solving

Read each work problem with me. Let's discuss it together and decide what to do.

8 minutes

🗣️ “I think the best solution is...”

🧩 PROBLEM TO CRACK #1

You receive an urgent inquiry from a client, but the person who should answer it is on holiday. The deadline is tomorrow morning and you don't have all the information.

Solve it together — talk through every option.

🎲 Speaking Activity 2

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Story Builder (3 Words)

Use all three words to tell me a short story about a moment at work. Take about a minute.

7 minutes

🗣️ “One busy morning at work...”

YOUR 3 STORY WORDS

deadline

urgent

attachment

Tell a short story that uses all three words.