Free C1 (Advanced) ESL lesson plan — 45 minutes of speaking activities, conversation questions and Conflict Mediation Register grammar practice for online English classes. Student can mediate workplace disputes using diplomatic language and conflict resolution register.

Corporate Conflict Resolution

C1⏱ 45 min

Corporate Conflict Resolution

🎯 Goal: Student can mediate workplace disputes using diplomatic language and conflict resolution register

📐 Conflict Mediation Register

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#workplace#negotiation#communication

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🎯 Click hotspots to explore vocabulary in context

Let's start by talking about conflict at work. I'm curious how you handle tricky situations.

“When two colleagues clash over a project, what's your instinct — step in or stay out of it?”

“Do you think it's ever wise to give up something you want just to keep the peace?”

“Imagine you're stuck in a negotiation going nowhere — what would you try first to break the deadlock?”

“Would you rather have a boss who's brutally honest or one who's smooth and tactful?”

“Have you ever seen someone calm down a heated argument brilliantly? What did they actually do?”

Fresh topic questions — none repeat until you have seen them all

🎲 Speaking Activity 1

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Real or Fake?

Decide if each surprising claim about conflict resolution is Real or Fake. Justify your guess before I reveal it.

6 minutes

🗣️ “I think that's real/fake because...”

In many companies, an arbitration decision is legally binding and cannot be appealed.

Why would firms accept a final ruling?

🎲 Speaking Activity 2

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Find the Difference

Compare picture A and picture B. Describe the five differences you spot in full sentences.

7 minutes

🗣️ “In picture A ... but in picture B ...”

🕵️ Hunt first — 5 differences, no list. Hedge and infer: "it would appear that…", "arguably…", "the most striking discrepancy is…".

🔎 Differences found

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🏁 FINAL CHALLENGE

Argue which picture came first, what the changes imply about the scene, and which difference a viewer would notice last.

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